Hello Graig, Thanks for the mail. Please put this on your website also. What you are discussing is not quite as black and white as you perceive. Your mail to me seems to infer you know and we do not or you are aware and we are not. This is very simplistic and unhelpful. This type of marketing work is an ongoing work in progress. We have been in business for many years now and nearly all IT, Engineering, Research, Medical, Education, Distributors, Integrators, Manufacturers based companies have been talked to in that time. We have relationships with all most all sectors of business in NZ. We have a database of tens of thousands of companies/individuals, that we do have clearance from, to email to. We have over the last 4 years sort clearance from these companies/individuals, spending thousands of dollars in marketing work to obtain this. Each month we devote hundreds of hours to this work. A complaint from an isolated individual in a company, does not warrant the label - SPAM, it may be that we were given that address/name from a phone call to an officer in that company, that we approached. You do not know the circumstances and often they do not know themselves. If we were mass marketing material rather than endeavouring to form long term business relationships, I would agree with you. All our mail is open, clear and with no hidden agendas or addresses etc. We have a multi leveled marketing campaign, phone, web, email plus a world wide email newsletter. Last point Graig, we have a competition running at the moment where we ask our newsletter readers to introduce us to a friend or a colleague, providing an email so they can receive our technical newsletter, getting their clearance first to do this. This may be the source of this story?? Thank you for the opportunity to discuss this with you. We are a reputable company. Our policy with email has evolved over many years, going back to 1996-7 and as events, laws, perceptions etc change we change. Our onward going policy in our marketing dept, is to get clearance before emailing. Craig, I would ask you to do the same please. Regards Rob Maskell Managing Director MasTec Ltd Your "One Stop for Instrumentation" Check our specials at :- http://www.mastec.co.nz/!Level One/Sale Items.htm and http://www.acdcpower.co.nz/!Level One/Sale Items.htm Mail Address: Unit 1 # 7 Torrens Rd : East Tamaki Auckland New Zealand Site Address: Unit 1 # 7 Torrens Rd East Tamaki Auckland New Zealand Ph 64 9 273 4200 Fax 64 9 273 9500 Email info@mastecnz.co.nz Web: www.mastec.co.nz and also www.acdcpower.co.nz ======================================================================== This e-mail message and attachments are confidential to our organisation and subject to legal privilege. If you have received this e-mail in error, please advise the sender immediately and destroy the message and any attachments. If you are not the intended recipient you are notified that any use, distribution, amendment, copying or any action taken or omitted to be taken in reliance of this message or attachments is prohibited.